FAQ

 

 

FREQUENTLY ASKED QUESTIONS

Welcome to URECAU Outdoors.

We love questions and we give really straight answers.

Some of the frequently asked questions are below , if don’t find an answer to your own FAQ contact us and ask.

We will reply to you as soon as we can

[email protected]

Do You Have a great warranty?

URECAU makes every effort to build the highest quality travel trailers and Caravans for the tough Australian outdoors. All our range comes standard with a 3-year Manufacturers Warranty on the van chassis, and free replacement for other van parts within reason use wear and tear failure. We also provide standard a 5-year GOLD warranty through our partners at National Warranty Company and all products come with 12 months Roadside Assistance.

 

  • *Unlimited claims * Parts and labour coverage for mechanical and electrical * Comprehensive range of covered components  * Australia-wide repair network *  A simple ‘no forms’ claims process * Transferrable to a new owner should you sell the vehicle/equipment * Quality guarantee of repairs for the term of the warranty.

 

Where ever you go…we’ve got you covered.

Buy a Caravan or Camper Trailer?

Of course, you can buy both of them if you have enough money. Okay, back to the question: If you have to choose a recreational vehicle to explore nature, is a caravan or camper trailer better? It is just a question that how close you want to get to the elements, how far you want to go and, ultimately, what lifestyle you want to have while you’re on the road. Deciding between a camper trailer and a caravan means choosing between the camper trailers versatility, flexibility and freedom and the caravan’s outright comfort and security.

Check out our Lifestyles page as we have a great blog on this exact conundrum.  

If you don’t know how to choose, please contact us to help. Call:1300 URECAU (873 228)

How About Your After-service?

URECAU Outdoors provides the best value for money Caravans in Australia. We pride ourselves on you and your family getting what you paid for and then some. ll our range is Standard with a 3-year warranty Manufacturers Warranty on the van chassis, and free replacement for other van parts within reason use failure. We also provide STANDARD a 5year GOLD warranty through our partners at National Warranty Company and all products come with 12 months Roadside Assistance. If somethings not right, let us know and we want you back on the road enjoying your hard earned R&R. We are always ready to help you so just reach out to [email protected] or just call on 1300 873 228 

How can I become a URECAU Dealer?

At Urecau Outdoors, we are always looking to grow our dealer networ. Our company was founded on the principle of value for money, quality products and great people. If you are interested our dealership options and align with our principle of Value, quality and great people…lets talk. Click the button below to schedule a chat about what working together might look like. [email protected]  We will check and reply you within 24 hours. For a fast reply, please call: 1300 873 228  URECAU